BEAUTIFUL MITTS - TOQUE

Shipping Policy

Our #1 priority is getting your order to you as quickly as possible, without sacrificing quality and accuracy. As soon as you place your order, we send it to our warehouse for processing and shipping.

We can ship to most addresses in the world. Please Note - That there are restrictions on some products, and some products cannot be shipped to international destinations. For more info visit our Customer Services section.

During checkout choose your preferred shipping option – we’ll provide an estimated delivery date based on your shipping selection, delivery address, and where the item(s) ship from.

Remember to check out our shipping info in our Customer Services section, then sit back and enjoy the wait. We promise it is worth it.

Returns Policy

We have a 30-Day Return Policy, which means you have 30 Days after receiving your item to request a Return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at refund@vrsus.ca. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at refund@vrsus.ca. Or, visit our Customer Service section for more info.